Literacy Scale for Patients In Nursing Education Simplifying the Readability of Printed Education Materials,Identification of Target Population for Printed Educational Material,Role Nursing Educator in Development of Printed Educational Material,Insurance of Printed Educational Material Prior to Reach Target Population,General Guidelines for Printed Educational Material.
Simplifying the Readability of Printed Education Materials
The suitability of written materials for different audiences
depends not only on actual grade level demand, which can be measured by
readability formulas, but also on those elements within a text such as
technical format, concept density, and accuracy and clarity of the message.
Identification of Target Population for Printed Educational Material
It
must never be forgotten that knowing the target audience in terms of the
members’ level of motivation, reading abilities, experiential factors, and
cultural background is also of crucial importance in determining the
appropriateness of printed health information as an effective communication
tool (Meade & Smith, 1991; Weiss, 2007). Even good readers may fail to
respond to important health education literature if they lack the motivation to
do so or if the material is not appealing to them.
Despite the well documented potential of written materials to
increase knowledge, compliance, and satisfaction with care, PEMs are often too
difficult for even motivated clients to read. Clearly, the technical nature of
health education literature lends itself to high readability levels, often
requiring college-level reading skills to fully understand (Winslow, 2001).
Even though printed materials are the most commonly used form of
media, as currently written, they remain the least effective means for reaching
a large proportion of the adult population who have marginal literacy skills
(Monsivais & Reynolds, 2003; Ryan et al. , 2014). Despite the
well-documented potential of written materials to increase knowledge,
compliance, and satisfaction with care, PEMs often are too difficult for even
motivated patients to read.
Agarwal, Hansberry, Sabourin, Tomei, and Prestigiacomo (2013)
studied online patient education materials from 16 specialties, readability
assessments found all materials to be well above the sixth-grade reading level.
Stossel, Segar, Gliatto, Fallar, and Karani (2012) assessed 300 PEMs available
to the public on the Internet and accessible to providers by a popular
electronic medical record (EMR) vendor and found most of PEMs to be at reading
levels much higher than the reading ability of the average American adult
reader.
Role Nursing Educator in Development of Printed Educational Material
What the nurse in the role of educator must strive to achieve when
designing or selecting health-based literature is a good and proper fit between
the material and the reader. Choosing and designing PEMs is a difficult,
time-consuming, and challenging task that often becomes the responsibility of
the nurse (Winslow, 2001).
Obviously, the best solution for improving the overall
comprehension and reading skills of clients would be to strengthen their basic
general education, but this process would require decades to accomplish. What is
needed now are ways in which to write or rewrite educational materials
commensurate with the current comprehension and reading skills of learners.
Nathaniel Hawthorne was once reported to have said, “Easy reading is damned
hard writing” (Pichert & Elam, 1985, p. 181). He was correct in his
perception that clear and concise writing is a task that takes effort and
practice.It is possible, though, to reduce the disparity between the
literacy demand of written instructional materials and the actual reading level
of clients by attending to some basic linguistic, motivational, organizational,
and content principles (Williams, Muir, & Rosdahl, 2016).
Linguistics
refers to the type of language and grammatical style used. Motivation
principles focus on those elements that stimulate the reader, such as relevance
and appeal of the material. Organizational factors deal with layout and clarity.
Content principles relate to load and concept density of information (Bernier,
1993). Wood, Kettinger, and Lessick (2007) describe the language, information,
and design (LID) method to create easy to read materials.
Insurance of Printed Educational Material Prior to Reach Target Population
These elements are
examined as they relate to designing or revising instructional materials for
the marginally literate reader. Prior to writing or rewriting a text for easier
reading, some preliminary planning steps need to be taken to ensure that the
final written material will be geared to the target audience (Davis et al.,
1998; Doak et al., 1996; Kessels, 2003):
- Decide what the client should do or know. In other words, what
is the purpose of the instruction? Which outcomes do you hope learners will
achieve? - Choose information that is relevant and needed by the client to
achieve the behavioral objectives. - Limit or cut out altogether extraneous and nice-to-know
information such as the history or detailed physiological processes of a
disease. Include only survival skills and essential main ideas of who, what,
where, and when, with new information related to what the reader already knows.
Remember: A person does not have to know how an engine works to drive a car.
Select other media to supplement the written information, such as pictures,
demonstrations, models, audiotapes (CDs), and videotapes (DVDs). Even poor
readers will benefit from written material if it is combined with other forms
of delivering a message. Consider the field of advertising, for example.
Advertisers get their message across with relatively few words that are often
combined with strong. Action packed visuals.
4.Organize topics into chunks that follow a logical sequence.
Prioritize to present the most important information first. If topics are of
equal importance, proceed from the more general as a basis on which to build to
the more specific. Begin with a statement of purpose. In a list of items, place
key facts at the top and bottom because readers best remember information
presented first and last in a series.
5.Determine the preferred reading level of the material. If the
readers have been tested, preferably write two to four grades below their
reading grade-level score. If the audience has not been tested, the group is
likely to display a wide range of reading skills. When in doubt, write
instructional materials at the 5th-grade level, which is the lowest common
denominator, keeping in mind that the average reading level of the population
is approximately 8th grade, that more than 20% read below the 5th-grade level,
and that fewer than 50% read above the 10th-grade level.
To cover a wide range of reading skills, it is also possible to
develop several sets of instructions one at a higher grade level, one at a
medium grade level, and one at a lower grade level and allow patients to select
the one they prefer. Once the reading grade level of a piece of
written material is determined, it should be printed on the back of the
document in coded form as, for example, RL = 7 (reading level = seventh grade),
for easy reference.
The literature contains numerous references related to
techniques for writing effective educational materials (Aldridge, 2004; Andrus
& Roth, 2002; Doak et al., 1996; Doak et al., 1998; Doak & Doak, 2010;
Duffy & Snyder, 1999; Horner et al., 2000; Mayer & Rushton, 2002;
Monsivais & Reynolds, 2003; Pignone et al., 2005; Weiss, 2007, 2014).
Recommendations have been put forth for developing written instructions that
can be more easily understood by a wide audience.
General Guidelines for Printed Educational Material
The strategies described in this section are specific to
simplifying written health information for clients with low literacy skills.
The key factor in accommodating low literate readers is to write in plain,
familiar language using an easy visual format. The following general guidelines
outline some basic linguistic, motivational, organizational, and content
principles to adhere to when writing effective PEMs :
Write in a conversational style using the personal pronoun you
and the possessive pronoun you. Use an active voice in the present tense rather
than a passive voice in the past or future tense. The message is more
personalized, more imperative, more interesting, and easier to understand if
instruction is written as “Take your medicine…” instead of “Medicine should
be taken…”.
This rule is considered the most important technique to reduce
the level of reading difficulty and also to improve comprehension of what is
read. Directly addressing the reader through personal words and sentences
engages the reader. See a less effective example from an American Cancer
Society (1985) pamphlet, followed by a more effective example.
Less effective people who sunburn easily and have fair skin with
red or blonde hair are most prone to develop skin cancer. The amount of time
spent in the sun affects a person’s risk of skin cancer.