Interview In Qualitative Research
Research Interview,Factors Direct an Interview,Characteristics of an Interview,Elements of an Interview,Types of Interview,Characteristics of an Interview,Benefits of Interview,Context of an Interview,Characteristics of a good interview.
Research Interview
The interview is a major data collection strategy in qualitative
research that aims to obtain textual, qualitative data reflecting the personal
perspective of the interviewee. The interview creates an interactional
situation in a face-to-face encounter between researchers and participants.
In
the study the interviewer acts as the instrument and through carefully designed
questions, attempts to elicit the other person’s opinions, attitudes, or
knowledge about a given topic. Research interviews have historically provided
the foundation for sociological and anthropological studies that attempted to
understand other societies and cultures.
As nurse scientists were trained in
these methods in the late 1960s and the 1970s, they began using research
interviews in nursing studies. Some researchers who seek quantitative data from
questionnaires may refer to the structured, standardized survey that is
administered face-to-face to large groups of people.
The present definition,
however, refers to the in-depth and generally less structured interview used in
qualitative research.
Factors Direct an Interview
The research method (eg, grounded theory, phenomenology,
ethnography) suggests the style and purpose of the interview questions. The
research objectives are fundamental to the interview questions to maintain the
integrity of the research.
Grounded theory research intended to discover
contexts, phases, and processes of a given phenomenon requires questions
designed to acquire knowledge, such as, what is the context of death in a
nursing home or at home or what are the phases of dying?
Phenomenological
research that aims to capture what is referred to as “the lived experience” may
use only one general question: Please tell me all that you can about dying.
Ethnographic research that is focused on culture may ask about which family
members are involved in decisions concerning death and what their roles are.
Characteristics of an Interview
Interviews are structured in phases the introduction, the working
phase, and termination. In the introduction the researcher gives a personal
introduction, states the anticipated length of time of the interview, and makes
some initial comments to relax the participant and to assist with the
transition from social conversation to research interview.
In the working phase
the themes of the research are introduced, and the researcher and participant
work towards generating a shared understanding. In the termination phase the
interview draws to a close, and often brief social conversation occurs again.
Elements of an Interview
The interview demands careful thought about the nature, wording,
and sequence of questions. Generally, questions move from general to specific,
becoming more focused as themes emerge and as data from other participants
suggest additional leads.
Questions should be unambiguous, meaningful, and
successful in involving the interviewee in the process. The participants in the
research are often helpful in criticizing the usefulness and appropriateness of
the questions and suggesting others that may be more relevant or successful in
obtaining the desired data.
Types of Interview
Interviews are of two types: formal and informal. Formal interviews
are scheduled as to time and place and generally occur over a period of 1 to 2
hours. Informal interviews are those used in participant observation, when the
interviewer spends time in a specific environment and interviews participants
as they appear on the scene or around a significant event.
Although effective
interviews, especially informal ones, may appear simple and comfortable, an
expert interviewer is always both in and out of the interview. The interviewer
listens carefully to the interviewee and anticipates how to direct the
interview to accomplish the aims of the research.
Characteristics of an Interview
Interviews are characterized as structured and focused when all
questions are given in the same order to participants.
Interviews in
qualitative research studies are generally semi-focused ones in which
information about a certain subject is desired from all participants, but the
phrasing and sequence of the questions may be varied to reflect the
characteristics of the participants in the context.
Time is permitted to
encourage participants to introduce other subjects they believe are relevant
and to elaborate, often with the help of interviewer’s probes, on earlier
comments.
Participants’ interpretations of meanings and definitions are valued.
Such information is obtained only through open ended questions and free flowing
conversation that follow the thinking of the interviewee. In a sense, the
interviewee teaches the researcher about a particular experience or event.
Interviews are generally tape-recorded, and the researcher takes
handwritten notes that jog his or her memory during the interview to return to
a topic, to ask a hypothetical question, or to request new, related
information. These taped interviews are transcribed as soon as possible by the
researcher or a transcriptionist and cross checked against the audiotape for
accuracy.
Benefits of Interview
Interviewing establishes the foundation for data analysis. The
researcher’s interview questions and responses to the interviewee must be
analyzed in a reflective manner to ascertain the quality of the interview.
Is
the interviewer cutting off the interviewee? Is the interviewer asking closed
instead of open-ended questions? Is the interviewer asking relevant questions
in a sensitive way?
Is the interviewer giving the interviewee time to reflect
and to complete his or her comments? Unfocused, insensitive interviewing yields
poor data. Quality data result from the expression of affective responses and
detailed personal information.
Context of an Interview
The complexity of interviewing becomes apparent in varied contexts.
Interviewing individuals from a culture different from that of the interviewer
presents other issues; Similarly interviewing the extremely poor or the
extremely rich has its own sets of problems.
In the past, nurses have relied on
sociological and anthropological researchers for guidance. Nurse methodologists
agree that it is now time to identify and address issues in interviewing that
are especially relevant to nursing topics and populations.
Characteristics of a Good Interview
Good interviews provide access to the heart. Such personal
information, essential to qualitative research that aims to access human
meaning, is a gift. The researcher reciprocates by listening carefully and
attempting to render or interpret the experience of the other as accurately as
possible.
An insensitive interviewer can harm the interviewee, leaving the
person psychologically depleted or even wounded. Good interviewers leave
interviewees feeling that they gained from the interview.