Job Stress in Nursing Profession Job stress is a significant concern in the nursing profession, affecting both the well-being of nurses and the quality of patient care. The demanding nature of nursing work, characterized by long hours, emotional labor, and complex patient care situations, makes nurses particularly susceptible to job-related stress. Understanding the sources of this stress and exploring ways to reduce it is crucial for improving the health and job satisfaction of nurses and ensuring the provision of high-quality patient care.
What is Job Stress?
Job stress in nursing refers to the physical and emotional responses that occur when the demands of the job exceed the resources, capabilities, or expectations of the nurse. A 1995 survey by the American Nurses Association highlighted that nurses considered stress their number-one occupational hazard. Despite numerous opinion articles in nursing literature that discuss the factors contributing to stress, there is relatively limited empirical research on this topic.
Interest in job stress among nurses began to grow in the 1970s, with both nurse researchers and professionals from fields like sociology and psychology starting to explore this issue. Early research on nursing job stress focused on the disruptive effects of frequent shift changes on circadian rhythms and nurses’ subjective sense of well-being. As a result of these studies, the practice of changing shifts more frequently than every two weeks ceased in the 1980s. Subsequent research has examined other factors contributing to job stress, particularly among specialized groups such as intensive care nurses, neonatal intensive care nurses, and hospice nurses.
Stress in Staff Nurses
One of the earliest studies examining job stress among staff nurses was conducted by Gray-Toft and Anderson (1981). They developed the Nursing Stress Scale (NSS), a tool containing 34 potentially stressful events divided into seven categories: death and dying, workload, uncertainty concerning treatment, conflict with physicians, conflict with other nurses, lack of staff support, and inadequate preparation to deal with the emotional needs of patients.
Further research by Jacobson and McGraw (1983) summarized stress experienced by neonatal intensive care nurses and highlighted the challenges faced by nurses in various settings. From the 1980s to the early 2000s, much of the research on nurse stress has been conducted by researchers in Europe and Asia, indicating a global recognition of this issue.
Factors Contributing to Nursing Profession Stress
Research on stress in the nursing profession consistently identifies several factors that contribute to a stressful work environment for nurses:
- Work Overload and Staff Shortages: High patient-to-nurse ratios and insufficient staffing levels increase the workload for each nurse, leading to physical exhaustion and emotional fatigue.
- Lack of Autonomy: Limited control over their work environment and decision-making processes can lead to feelings of helplessness and frustration among nurses.
- Equipment Failures: Frequent malfunctions or unavailability of essential medical equipment can create stressful situations, particularly in emergency care settings.
- Conflict with Physicians and Administration: Conflicts or poor communication with physicians and administrators, or perceived lack of support from management, can lead to stress.
- High Personal Expectations: Nurses often have high personal standards for performance, and failure to meet these standards, whether real or perceived, can lead to stress and burnout.
- Caring for High Acuity Patients: Providing care to patients with complex, life-threatening conditions or those requiring intensive care can be emotionally draining.
- Ethical Issues: Nurses frequently face ethical dilemmas, particularly when caring for patients on life support or those with no clear prognosis, adding to the emotional burden of their job.
Several studies have also examined potential buffers to job stress, such as hardiness (Wright et al., 1993) and social support (Cronin-Stubbs & Rooks, 1985). Social support, in particular, has been consistently found to act as a buffer against stress in all nursing settings.
How to Reduce Stress
Efforts to reduce job stress in nursing have focused on identifying the sources of stress and developing strategies to manage them effectively. A critical review and meta-analysis by McVicar (2003) highlighted that common sources of stress include work overload, leadership or management style, professional conflict, and the emotional cost of caring. However, McVicar also noted that perceptions of stress are subjective and individualized, making it challenging to generalize findings across different clinical settings.
Mimura and Griffiths (2003) conducted an extensive review of databases, including CINAHL, Medline, and the Cochrane Library, to identify studies on stress management interventions for nurses. Their findings revealed only seven randomized controlled trials and three prospective cohort studies that assessed the effectiveness of these interventions. Although cognitive techniques and social support were found to be more effective than exercise, music, and relaxation training, the small sample sizes and methodological limitations of these studies make it difficult to draw definitive conclusions.
Strategies to Reduce Job Stress
- Cognitive Techniques: Cognitive restructuring and cognitive-behavioral therapy (CBT) can help nurses modify negative thought patterns that contribute to stress, enhancing their ability to cope with challenging situations.
- Social Support: Building strong support networks within the workplace, such as peer support groups or mentorship programs, can provide emotional support and practical advice to help nurses manage stress.
- Leadership and Management Changes: Implementing supportive leadership styles that involve nurses in decision-making, provide clear communication, and recognize their contributions can reduce feelings of stress and burnout.
- Stress Management Training: Providing training in stress management techniques, such as mindfulness, relaxation exercises, and time management, can help nurses develop the skills needed to handle stress more effectively.
- Workload Management: Adjusting staffing levels and reducing excessive workloads can help alleviate job stress. This may involve hiring additional staff or utilizing float pools to ensure adequate coverage.
Expected Factors in Coming Years
Looking to the future, several factors are expected to influence job stress among nurses:
- Growing Nurse Shortage: The increasing shortage of nurses in the United States is likely to exacerbate stress levels among remaining staff due to increased workloads and decreased support.
- Person-Environment Fit Models: Future research should focus on evaluating models such as the person-environment fit model (French, Rodgers, & Cobb, 1974) or the job demand-control model (Karasek & Theorell, 1990) to better understand the factors contributing to job stress in nursing.
- Identification of Personal Risk Factors: Identifying personal characteristics or factors that put a nurse at greater risk for job stress can help tailor interventions to those who need them most.
- Intervention Studies: Conducting intervention studies to assess the effectiveness of stress management strategies, including cognitive restructuring and social support, is critical to developing evidence-based practices.
- Longitudinal Studies: Longitudinal studies should be conducted to evaluate the effectiveness of stress prevention and management strategies taught to nursing students, tracking their impact as these students transition into clinical practice.
Conclusion
Job stress is a pervasive issue in the nursing profession, stemming from a combination of workload, conflicts, lack of autonomy, and emotional demands. Understanding the factors that contribute to stress and developing effective strategies to manage it are essential to improving nurse well-being and ensuring high-quality patient care. Moving forward, research should focus on identifying personal risk factors, testing intervention strategies, and exploring new models for understanding and managing job stress in nursing. By addressing these issues, the nursing profession can create a healthier and more supportive work environment, benefiting both nurses and the patients they serve.